aipsoft.
Help Center

Frequently Asked Questions

Delivery & Shipping

Do you offer same-day delivery?

Yes! For orders placed before 6:00 PM in Abu Dhabi and Dubai, we offer same-day delivery. Orders placed after this time will be delivered the next morning to ensure freshness.

Is there a minimum order value?

No, there is no minimum order value! However, orders below AED 50 will incur a small delivery fee of AED 10. Orders above AED 100 qualify for free delivery.

How can I track my order?

You can track your order via our Smart Assistant (click the robot icon!) or check the "Order History" section in your Account page.

Freshness & Quality

Are your vegetables organic?

We offer a wide range of both conventional and certified organic produce. Look for the green "Organic" tag on product images to identify them easily.

How do you ensure freshness?

We source directly from local farms daily. Our team inspects every item before packing, and our delivery vans are temperature-controlled to keep your greens crisp.

Account & Payment

What payment methods do you accept?

We accept all major Credit/Debit cards (Visa, Mastercard), Apple Pay, and Cash on Delivery (COD).

I forgot my password, how do I reset it?

Go to the Login page and click "Forgot Password". We will send an OTP to your registered mobile number or email to reset it instantly.

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